The Australian aged services sector is undergoing a paradigm shift as it faces reforms to funding models and service delivery, entrenched government regulation, greater customer expectations of control and quality, and a demand for healthy, restorative ageing.
While many Providers are struggling to respond to these changes, others are continuing to invest, grow and innovate with a sense of confidence in the future operating environment, while acknowledging that their business systems and investment decisions require a much more judicious approach.
To be successful and viable in this climate, CEOs and Boards need to:
- identify their place in this new world
- understand the full impact of the reforms on their strategy and business systems
- embrace the inevitable future with energy and clarity
- look for opportunities to differentiate and lead
- act decisively, even in the face of uncertainty
- make the adaptive changes, and
- continuously evaluate for impact and effectiveness.
There has never been greater urgency for self-examination and refocusing your organisation or business. It is certainly not a time to sink into survival mode. The fundamental changes underway demand not just questions and ideas, but more importantly, action.
g88 consulting specializes in providing expert support to the national aged services sector. The Director, Greg Adey, has a recognised track record as an aged services leader in implementing transformational outcomes for organisations, staff and most importantly, the older people they serve, through:
- establishing robust business systems
- driving award-winning quality outcomes
- embedding financial viability
- building a culture of accountability and innovation, and
- planning and commissioning aspirational, cost effective nursing homes.
Greg was a member of the federal Minister’s ‘Accreditation Standards Technical Reference Group’, his aged service homes won five national Accreditation Agency ‘Better Practice’ Awards in 2011, and he was a key member of the ACS (SA&NT) peak body.
Greg combines his experience as an operational executive and as a national aged services consultant to deliver long term value, and works with both the not-for-profit and private sector, including organisations varying in size from large national groups to rural stand-alone.